Who are we?
Todd, Gabe, Kristian & Rob...we fight the good fight. Want to see our pictures or read what the press says about BTTV?
How do I use the site?
It's simple. Just a few steps and you're off and running.
1. Sign up as either "offering a place" or "needing a place" to stay.
2. Fill in your profile with as much information as you like.
3. Now search for places to stay or bands looking for places to stay while on tour!
Is this some kind of weird groupie site?
No. That's not really our intent (see About Us). Though given the stigma of rock n' roll one could draw such an assumption but that's really not what we're trying to provide people. Hopefully that clears things up...
Search Tips
1. INCLUDE a country selection when searching by zip code. Do not select "any" in the country field, otherwise it will not work.
2. INCLUDE a number (5, 10, 20...) in the "with in miles" box of the ZIP CODE field on the the search page.
3. SEARCH using ONLY ZIP CODE or ONLY A CITY and remember #3 when using a zip code.
4. The "with in miles of" DOES NOT work with City searches, only Zip Code searches.
Is it safe?
Yes. Using a commenting/guest book system the community validates members through their experiences. It's the collective intelligence of our users that we feel is great way to keep things on the up and up. A lot of sites (Amazon, Ebay, Couchsurfer...) rely on this approach with great success. If you have any questions or concerns please email: todd@betterthanthevan.com.
What is "Show-Swap"?
Do you need show in a particular city but don't know anyone or any bands there? Can you help a band get a show in your city? That's why we added "Show-Swap" to the profiles. In most cases it means they'd be willing to help hook up a show in their city and in return you try to do the same for them.
My password won't reset?
If the reset link we send does not work, please send an email to help@betterthanthevan.com. Put something like, "password reset" as a subject so we know it's urgent. We'll take care of it and reset your password.
No one is contacting me?
Patience. They will come. There are a few reasons for this.
1. Make sure you've filled out your profile. The more info you provide, the more likely it is people will contact you.
2. Be sure that you have entered either your city name or zip code. If you don't, people will not be able to find you.
3. Check your trash or spam folder. Make sure to add @betterthanthevan to your address list.
My pictures won't upload?
Try lowering the file size. The max size it can be is 3mb.
Need to cancel your profile?
We're sad to see you go! Go to "settings" in your profile and hit "cancel profile". If that doesn't do it, hit us up at help@betterthanthevan.com and we'll do it for you.
How can I contact you?
Hit us up! help@betterthanthevan.com
